Each piece is 100% handmade in Italy, using the finest Italian fabrics and crafted by highly skilled seamstresses. Every design is engineered for perfect fit, comfort, and individuality, allowing you to mix and match tops and bottoms freely.

No. Every item is made to order, specifically for you. It ensures exclusivity through its unspoiled nature, avoids overproduction, and promotes sustainability

Yes. All pieces are designed to be fully mix-and-match, so you can choose the perfect fit for your body.

We recommend consulting our size guide carefully. If you are unsure, feel free to contact us before ordering, we are happy to assist.

Because each item is made to order, delivery typically takes:

• 4–6 weeks (production + shipping)

This is an estimate and may vary depending on order complexity or production volume.

Once your piece is completed, you will receive a shipment confirmation email with tracking details.

Yes, we ship worldwide.

For orders outside Switzerland:

• Import VAT
• Customs duties
• Clearance fees

These are the responsibility of the customer and are not included in the purchase price.

Occasionally, yes. As each item is handcrafted, delays may occur due to:

• High demand
• Production complexity
• Material availability

If there is a significant delay, we will inform you.

No. All purchases are final. We do not accept returns, exchanges, or refunds.

Because swimwear is an intimate and hygiene-sensitive product, we maintain strict standards to ensure:

• Every item you receive is brand new.
• No item has ever been worn or tried on by another customer.

This policy has been part of our philosophy since 1978 and tens of thousands have adopted these as their own hygiene principles

We offer a one-time size adjustment courtesy:

• You may reorder the same item (same model & color) in a different size at 50% of the price.

Conditions:

• Only once per customer per item.
  No changes in style or color.
  Not valid for limited editions.
  You keep the original item.

Orders cannot be cancelled once production has started, as your item is made specifically for you.

Please contact us within 48 hours of delivery with:

• Your order number:
• Photos of the issue:
• Description:

If approved, compensation will be issued as store credit only.

No. Even in exceptional cases, compensation is provided only as store credit, never as monetary refunds.

Each piece undergoes rigorous quality testing, including stretch resistance up to four times its size, ensuring exceptional durability.

All items are 100% made in Italy, using premium materials and ethical production standards.

Yes. All transactions are processed securely via Shopify with industry-standard encryption.

If the product is available in store, you can try it on in our Zurich store.

If the item is made to order, pickup is available in store once it is ready.

TA-BOU (Zurich)
Augustinergasse 34
8001 Zürich
Switzerland
+41 44 221 08 11

We are happy to assist you before and after your purchase.

• Email: support@ta-bou.com